Cost Transparency & Accountability
You’ve heard it before. The business thinks IT is a “black box” when it comes to costs and risks. They are told they have to sign off on spending, often without understanding how costs will generate value or how they are linked to business they support.
At the same time, IT departments often deal with business users who do not understand how they consume IT resources. The business often only sees the “tip of the iceberg” costs when making new requests of IT.
The answer to bridging the gap between business and IT lies in being able to track IT costs and link them back to the business processes, services and portfolios they support.
Cost transparency and accountability allows users to evaluate their requirements in terms of value and cost. It also makes it easier for IT to prioritize and find savings.
AppTracker can help. Find out more today.