Incident Management
High-Risk AI Serious Incident Reporting
What this control does
Detect, triage, report, investigate and preserve evidence for serious high-risk AI incidents within applicable deadlines.
How to implement
For a high-risk AI provider, maintain a serious-incident procedure that distinguishes reporting from investigation and correction. Record awareness time, the affected system and the applicable reporting category. Assess the Article 73 timing, any sector-specific reporting limitation and any special route, including the AI Office route where applicable. Report within the relevant rule, using an initial incomplete report where the Act allows rather than waiting for the final investigation. Preserve evidence, investigate and cooperate with authorities. Real-world testing also requires immediate mitigation, or suspension or termination as applicable; check its separate trigger. Do not apply these high-risk-system rules automatically to GPAI model incidents.
Suggested timing and triggers
On awareness of a serious incident; within the applicable immediate or category-specific legal deadline; follow-up as required.
Evidence examples
Incident classification and awareness-time record Reporting deadline and recipient decision Initial and follow-up reports with transmission evidence Preservation, investigation and corrective-action records Authority instructions and cooperation history
How to check this control
Walk through a serious incident with the team and verify the reporting clock, route and information available for an initial report. Check that evidence can be preserved and that investigation or approval steps do not delay required reporting.
Related EU AI Act obligations
Article 73
Report and Investigate Serious Incidents Involving High-Risk AI
Article 73(1)-(2)
Report High-Risk AI Serious Incidents Within the Standard 15-Day Maximum
Sub-obligation of Article 73: Report and Investigate Serious Incidents Involving High-Risk AI
Article 73(3)
Report Widespread Infringements and Specified Serious Incidents Within Two Days
Sub-obligation of Article 73: Report and Investigate Serious Incidents Involving High-Risk AI
Article 73(4)
Report High-Risk AI Incidents Involving Death Within Ten Days
Sub-obligation of Article 73: Report and Investigate Serious Incidents Involving High-Risk AI
Article 73(6)
Investigate Serious Incidents, Reassess Risk and Take Corrective Action Without Delay
Sub-obligation of Article 73: Report and Investigate Serious Incidents Involving High-Risk AI
Article 73(6)
Cooperate With Authorities During Serious-Incident Investigations and Preserve the System for Causal Evaluation
Sub-obligation of Article 73: Report and Investigate Serious Incidents Involving High-Risk AI
Article 60(7)
Mitigate Serious Incidents During Real-World Testing and Maintain a Recall Procedure
Sub-obligation of Article 60: Conduct High-Risk AI Real-World Testing Only Under the Article 60 Conditions
Article 75(1a); Article 73(2)-(9)
Report Serious Incidents to the AI Office When the AI Office Is the Supervisory Authority