Take Corrective Action and Provide Required Information for Non-Conforming or Risky High-Risk AI

Sub-obligations

These are independently assessable parts of the parent requirement.

1. Article 20(1)

   Upcoming

   Correct, Withdraw, Disable or Recall Non-Conforming High-Risk AI

   Tracker Guidance

   When a provider identifies non-conformity in a high-risk AI system it placed on the market or put into service, immediately take the corrective action appropriate to the situation, which may include bringing the system into conformity, withdrawing it, disabling it or recalling it.

   Official text

   1. Providers of high-risk AI systems which consider or have reason to consider that a high-risk AI system that they have placed on the market or put into service is not in conformity with this Regulation shall immediately take the necessary corrective actions to bring that system into conformity, to withdraw it, to disable it, or to recall it, as appropriate. They shall inform the distributors of the high-risk AI system concerned and, where applicable, the deployers, the authorised representative and importers accordingly.

2. Article 20(1)

   Upcoming

   Inform Relevant Operators About High-Risk AI Corrective Action

   Tracker Guidance

   Inform distributors and, where applicable, deployers, the authorised representative and importers about the non-conformity and the corrective action taken.

   Official text

   1. Providers of high-risk AI systems which consider or have reason to consider that a high-risk AI system that they have placed on the market or put into service is not in conformity with this Regulation shall immediately take the necessary corrective actions to bring that system into conformity, to withdraw it, to disable it, or to recall it, as appropriate. They shall inform the distributors of the high-risk AI system concerned and, where applicable, the deployers, the authorised representative and importers accordingly.

3. Article 20(2)

   Upcoming

   Investigate High-Risk AI Risks and Notify Relevant Authorities

   Tracker Guidance

   If the provider becomes aware that the high-risk AI system presents a risk within Article 79(1), immediately investigate the causes, collaborating with the reporting deployer where applicable, and inform the competent market-surveillance authority and any notified body that issued the relevant certificate.

   Official text

   2. Where the high-risk AI system presents a risk within the meaning of Article 79(1) and the provider becomes aware of that risk, it shall immediately investigate the causes, in collaboration with the reporting deployer, where applicable, and inform the market surveillance authorities competent for the high-risk AI system concerned and, where applicable, the notified body that issued a certificate for that high-risk AI system in accordance with Article 44, in particular, of the nature of the non-compliance and of any relevant corrective action taken.