How to Write an ERM or GRC Software RFP: A Practical Guide

What is a GRC RFP?

A governance, risk, and compliance request for proposal is a structured document used to tell software vendors what an organization needs and how proposals will be evaluated. It typically covers business objectives, functional requirements, technology and security, implementation, support, commercial terms, and selection rules.

An enterprise risk management RFP may focus on risk identification, assessment, appetite, indicators, controls, scenarios, treatment, and executive reporting. A broader GRC RFP can also include compliance, policy, audit, incident, third-party risk, assurance, and issue-management processes. The scope should follow the operating problem—not a vendor's module list.

The RFP serves two purposes. Externally, it gives vendors enough context to propose a credible solution. Internally, it forces stakeholders to agree on priorities and creates a defensible method for comparing options.

Before you write the RFP: align the buying team

Many weak RFPs begin with a spreadsheet of features. Start with the decision the organization is trying to make and the outcomes the platform must support.

Bring the right people together

A typical evaluation should involve:

• an executive sponsor who owns the business outcome;
• risk, compliance, audit, or assurance process owners;
• representative business users and risk owners;
• information security, privacy, architecture, and integration specialists;
• procurement, legal, finance, and records-management stakeholders; and
• the team responsible for implementation, administration, and adoption.

Agree the scope and success measures

Before drafting requirements, answer these questions:

• Which decisions or processes are currently slow, inconsistent, or poorly evidenced?
• Which entities, regions, frameworks, risk domains, and user groups are in scope?
• Which requirements are genuinely mandatory?
• What must be delivered in the first phase, and what can follow later?
• How will success be measured after implementation?

This prevents the RFP from becoming a collection of preferences with no connection to business value.

Seven sections every ERM or GRC software RFP needs

How to write GRC software requirements that reveal real differences

A yes-or-no requirement such as “Does the system support risk assessment?” tells you very little. Most vendors will answer yes, even when the workflows, configuration, evidence, or user experience differ substantially.

A stronger requirement asks the vendor to:

• describe how the capability works in the current product;
• identify whether it is standard, configurable, custom, third-party, or roadmap;
• explain implementation effort, dependencies, limitations, and separate costs;
• provide evidence or show the capability in a scripted demonstration; and
• state who administers and maintains it after launch.

Label each requirement as mandatory, important, or optional before proposals arrive. This makes the evaluation less vulnerable to impressive but low-priority features.

How to score ERM and GRC software vendors fairly

Agree the scoring model before opening responses. Use a documented scale—often 0 to 5—and define what each score means. Require comments and evidence for material scores, then moderate differences between evaluators. The Tracker Networks templates include an editable evaluation structure in Word. The Excel workbook collects responses and comments. It does not calculate vendor scores.

Example weights are not universal. A regulated financial institution may place more weight on security, controls, and compliance. An organization replacing spreadsheets may place more weight on usability, implementation, and adoption.

Treat critical requirements separately. A high overall score should not compensate for failure on mandatory security, privacy, regulatory, accessibility, or data-exit needs. Evaluate total cost and implementation risk alongside the weighted capability score.

Turn GRC vendor demonstrations into evidence

Generic demos are optimized to show each product at its best. They are useful for orientation but poor for comparison. Give shortlisted vendors the same sample data and scripted scenarios, then score what they actually demonstrate.

A practical demonstration should test tasks such as:

• creating a strategic objective and linked risk, then mapping causes, controls, appetite, indicators, and treatment;
• assessing a new compliance obligation, reusing controls and evidence, and remediating a gap;
• escalating a failed control or overdue action and showing the resulting risk and compliance impact;
• changing an owner or organization structure while preserving history and access; and
• building an executive report from current data and drilling back to source evidence.

Common GRC RFP mistakes—and how to avoid them

A practical GRC RFP timeline

The duration depends on scope, procurement rules, stakeholder availability, and the depth of diligence. More important than a universal schedule is a transparent sequence with realistic time for vendors to respond and evaluators to validate.

1. 1Confirm scope, stakeholders, governance, and success criteria.
2. 2Draft and prioritize requirements, scenarios, weights, and response instructions.
3. 3Issue the RFP and manage all vendor questions through one documented channel.
4. 4Score written proposals and send consistent clarification questions.
5. 5Run scripted demonstrations with the same data, timing, and evaluators.
6. 6Complete security, privacy, architecture, legal, commercial, and financial diligence.
7. 7Check comparable references, moderate scores, and document the preferred option.
8. 8Finalize scope, pricing, service levels, commitments, implementation, and exit terms.

Frequently asked questions